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PACI Updates

PACI Opens New Branch for Civil ID Collection



PACI Opens New Branch for Civil ID Collection

PACI Opens New Branch for Civil ID Collection. In a significant stride towards enhancing service accessibility, the Public Authority for Civil Information (PACI) recently unveiled its plan to establish a new branch for Civil ID collection. This strategic move aims to cater to the needs of over a million citizens and residents within the Al-Ahmadi governorate, as reported by the Arab Times.

Addressing Growing Demand

Musaed Al-Asousi, the Director General of Kuwait’s PACI, highlighted that the introduction of this new branch in Fahaleel Cooperative Society serves the purpose of relieving the load on the central headquarters located in the Hawalli governorate. This headquarters presently manages services across 49 distinct areas.

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Seamless Civil ID Retrieval at PACI’s Fresh Establishment

The inception of this branch follows the successful inauguration of another branch in the Al-Jahra governorate. The construction of the new facility will be overseen by the Ministry of Public Works, as shared by Al-Asousi.

Mandate of Civil ID in Kuwait

This development holds paramount significance for every individual residing in Kuwait, irrespective of their status as expatriates or locals. The acquisition of a Civil ID card, issued by PACI, is a fundamental requirement for residency in Kuwait.

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Permanence Amidst Changes Your Civil ID Number

Upon obtaining your initial Civil ID card, a permanent and unique Civil ID number will be assigned to you. This distinctive number remains constant even if you alter sponsors or exit the country, only to return later with a different type of residence visa.

Application and Renewal Process:

For both first-time applicants and those seeking renewal, the process necessitates the submission of four (4) color photographs showcasing your unobstructed facial features, excluding glasses.

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Documentation Requirements for First-Time Applicants

Prospective first-time applicants are required to furnish not only their photographs but also a valid passport, copies of passport pages exhibiting personal details and residence endorsements, security clearance (fingerprinting) for individuals aged 16 and above, an original birth certificate (for those born in Kuwait), a blood group certificate for those over five (5) years old, evidence of residential address (such as a lease agreement or rent receipts), and a sponsor-signed declaration, among other prerequisites.

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PACI Updates

PACI Civil ID Online Appointment Scheduling




PACI Civil ID Online Appointment Scheduling

PACI Civil ID Online Appointment Scheduling. The process of scheduling an online appointment for a Civil ID through the Public Authority for Civil Information (PACI) in Kuwait has been streamlined to ensure efficiency and convenience. This comprehensive guide will walk you through the steps to secure an appointment and provide insights into PACI’s various services.

Benefits of Scheduling a PACI Appointment for Civil ID

Scheduling a PACI appointment for a Civil ID offers numerous benefits. It eliminates long wait times, ensures timely service without unnecessary delays, and streamlines the entire process. Pre-scheduled appointments help manage your time effectively, ensuring you receive the necessary assistance promptly.

Step-by-Step Guide to Scheduling a PACI Appointment

Accessing the Meta Portal

To begin, visit the official Meta Kuwait portal.

Logging In

Enter your Civil ID and password, then click on the “log in” button to access your account.

Navigating to the Appointments Section

Once logged in, locate and click on the “Appointments” section, typically found on the dashboard or main menu of the Meta portal.

Selecting the Government Agency

Choose the Public Authority for Civil Information from the list of available government agencies. Then, select the specific service or department you require from the options provided.

Choosing the Service

Select the relevant service or department you need assistance with.

Setting Date and Time

Choose a suitable date and time for your appointment by following the prompts on the screen.

Reviewing and Confirming

Before finalizing your PACI appointment request, carefully review all the information provided. Verify the selected government agency, service or department, chosen date and time, and personal details to ensure accuracy.

Submitting Your Appointment Request

Once satisfied with the details, submit your appointment request through the Meta portal. This action completes the booking process, and your request will be forwarded to PACI for processing. Await confirmation and any further instructions via the Meta portal.

PACI Centers Locations

PACI has strategically located centers across Kuwait to ensure easy access to services. Here are the details:

Kaifan Civil ID Office

  • Monday to Thursday, Sunday: 8 AM–1 PM, 2–8 PM

Ahmadi Civil ID Office

  • Monday to Thursday, Sunday: 8 AM–1 PM, 3–7 PM

Jahra Civil ID Office

  • Monday to Thursday, Sunday: 8 AM–1 PM, 3–7 PM

PACI Headquarters South Surrah

  • Monday to Thursday, Sunday: 8 AM–1 PM, 3–7 PM

PACI Kiosk Locations

PACI kiosks are strategically positioned across Kuwait to offer easy access to various services. Some of the locations include:

  • Kuwait Finance House (KFH): ISHBILIYA, SHUWAIKH, ALSALAM
  • Boubyan Bank: QASR, SABAH ALSALEM
  • National Bank of Kuwait (NBK): NBK HO, RUMAITHIYA

PACI Help Center

For any inquiries or support regarding PACI services, you can reach out to their help center via:


PACI Civil ID Online Appointment Scheduling. Scheduling a PACI appointment for a Civil ID is a straightforward process that ensures you receive timely and efficient service. With the Meta portal, you can easily manage your appointments and access a range of services provided by PACI, from Civil ID renewal to obtaining a digital ID. Embrace the convenience of PACI’s e-services and streamline your interactions with government agencies.

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