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New Civil ID Poses Hurdles for Expats Immigration Woes



New Civil ID Poses Hurdles for Expats Immigration Woes

New Civil ID Poses Hurdles for Expats Immigration Woes. The Gulf State’s decision to replace residency stickers on passports with Civil IDs has turned out to be more problematic than advantageous for expatriates residing there. The transition has encountered difficulties stemming from miscommunication with pertinent departments and institutions that rely on these documents for routine transactions.

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Growing Complaints Regarding Immigration and Transactions

Complaints have been consistently pouring in, both from the local expat population and those residing overseas, highlighting the struggles associated with the use of the new Civil IDs for immigration procedures and other types of transactions.

New Civil IDs Pose Issues at Banks and Airports

Expatriates spending their vacations in Europe have encountered challenges related to the revamped civil ID residency system. The discontinuation of the residency sticker on passports has triggered problems, as detailed in a Kuwait Times report.

According to the affected individuals, immigration authorities in certain countries have refused departure to travelers due to the civil ID lacking the label “residency ID” and neglecting to display an expiration date.

Conversely, some expats have taken the initiative to contact Kuwaiti embassies’ emergency lines, which then communicated with airports to clarify the new system’s requirements and permit affected expatriates to board flights.

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Naming Issues and Banking Problems in Kuwait

Expats in Kuwait are grappling with another concern regarding the civil ID system – the alteration of names on the ID. The civil ID only lists first and last names in Latin characters, a format that banks reject for updating resident information, a process conducted on a yearly basis.

Expat attempts to modify their data at banks have met resistance, as employees reject the ID due to the two-part Latin name format. This doesn’t align with the system’s requirements, which demand harmony between the Arabic and Latin names, both of which are designed to encompass four parts.

Lingering Issues Point to Flawed Implementation

If these issues continue to persist months after the new system’s implementation, it is evident that there are shortcomings in the implementing rules and regulations (IRRs) governing this initiative.

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Need for Unified Action and Resolution

Kuwaiti officials must take a decisive and unified stance on this matter. The ramifications include not just local and international processing delays, but also the potential for expats to inundate immigration offices or the Public Authority for Civil Information (PACI). Without a satisfactory resolution to this issue, even after months of supposedly well-structured implementing rules and regulations, the situation necessitates serious attention and intervention.


The challenges arising from the shift to Civil IDs from residency stickers call for swift remedies. Expats grappling with travel restrictions and banking hurdles emphasize the need for coherent strategies. Kuwaiti authorities must promptly address these issues by fostering efficient communication and adapting regulations. By doing so, a smoother transition can be achieved, benefitting both expatriates and the nation’s administrative efficiency.

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Civil Services

Civil Service Commission Kuwait Website




Civil Service Commission Kuwait Website

Civil Service Commission Kuwait website is a digital system of the Civil Service Bureau, the government institution that deals with the administration of government jobs in Kuwait. Kuwait’s Bureau of Employment administers the affairs of its workforce and job seekers.

  • The sorting of admission applications based on experience, academic achievements, and other factors.
  • Follow up on the progress of the employees of this sector and all other government sectors.

Kuwait has been adopting many electronic services recently to benefit from the technological advancements witnessed by the State of Kuwait in order to keep pace with the world’s largest economies.

The Civil Service Sommission Kuwait Online Services

The civil service commission of Kuwait provides a number of digital services through its electronic portal, as it targets employees in government. A few of its most important services include:

  • Inquiries about financial data.
  • Inquiry about vacation balance.
  • Inquiries about attendance, exit, and delay data.
  • Employee registration with a government agency.
  • Inquiries about salary and bonuses.
  • Inquiries about vacations.
  • Basic data query.

What is the Role of the Civil Service Commission Kuwait

The Kuwait Civil Service Bureau is one of the important government institutions that manages the civil service across more than 300 branches in all governorates of Kuwait, and it offers more than 100 services related to human resources and salaries across all government agencies involved.

Civil Service Commission Kuwait Website

Kuwait’s Civil Service Bureau website provides access to a number of electronic services. Click on the following link to access the electronic portal:

  • civil service commission kuwait official website

Csc Kuwait Website Registration 

Kuwait Civil Service Bureau is an electronic portal that lets beneficiaries take advantage of all the services it offers. This is done by creating an account on the website of the bureau by following these steps:

  • Click here to access the Kuwait Civil Service Bureau’s electronic portal “here“.
  • Click on the Register icon.
  • Write the civil number.
  • Click on the icon next.
  • Please enter the code sent to the phone number you previously entered.
  • In this way, you have opened an account with the Civil Service Bureau and can start receiving benefits
  • from the services it provides.

Civil Service Commission Kuwait Login

Follow these steps to log in to the Civil Service Bureau electronic portal:

  • Go to the Civil Service Bureau website from“.
  • Click on the “Start the Electronic Service” icon.
  • Write the civil number in the appropriate field.
  • Click on Sign in.

Kuwait Civil Service Commission Holidays

Kuwaiti Civil Service Bureau reports Kuwait Civil Service Commission holidays through its electronic portal. To access this service, follow these steps:

Step 1:

The Civil Service Bureau Integrated Systems e-mail link can be found“.

Step 2:

Please enter your username, password, and verification code in the fields provided.

Step 3:

Click on the “Login” icon.

Step 4:

Define automated services.

Step 5:

Determine the vacation service.

Step 6:

There will be a display of all vacation details and the remaining balance.

Kuwait Civil Service Bureau No

Civil Service Bureau of Kuwait provides many communication icons around the clock, seven days a week, and here are all the numbers:

  • The automated number for the Civil Service Bureau is 131
  • Unified Civil Service Bureau number 18 28 888
  • The Civil Service Bureau’s WhatsApp number is 00 96 52 23 33 66 8
  • Civil Service Bureau Twitter link: @Csc_Kw.
  • Civil Service Bureau Instagram: csc_kw.
  • E-mail of the Kuwaiti Civil Service Bureau: [email protected]


We have provided everything related to the e-mail integrated systems program, through which the Civil Service Commission aims to facilitate the completion of basic services for employees, in our article about the Civil Service Bureau’s link.

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