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PACI Updates

How Do I Make An Appointment With PACI?



How Do I Make An Appointment With PACI?

How Do I Make An Appointment With PACI? Making an appointment with the Public Authority for Civil Information (PACI) in Kuwait for your civil ID has never been easier. Gone are the days of waiting in long queues; now you can conveniently schedule your visit through the PACI website portal.

In this article, we will guide you through the simple step-by-step process to secure your appointment efficiently.

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Step 1: Visit the PACI Website Portal

To begin the process, open your preferred web browser and visit the official PACI website. Look for the appointment booking section and proceed to the online website portal where various options and menus are available.

Step 2: Choose E-Services

Within the PACI website portal, locate and select the E-Services option. This will lead you to a range of online services provided by PACI.

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Step 3: Access the Appointment Booking Option

After selecting E-Services, find and click on the appointment booking option. A new webpage will open, presenting you with the terms and conditions related to these services. Make sure to read and understand these terms before proceeding.

Step 4: Click on Start Service

Once you have reviewed the terms and conditions, click on the “Start Service” button to initiate the appointment booking process.

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Step 5: Select “New Appointment Booking”

Upon clicking the “Start Service” button, a drop-down menu will appear at the top of the page. From this menu, select the “New Appointment Booking” option.

Step 6: Provide Required Information

On the following page, you will find different boxes, each representing required information for the appointment. Fill in the necessary details, including the reason for your appointment booking.

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Step 7: Choose Branch and Office

Next, you will need to select the branch and office where you wish to obtain your civil ID. Carefully choose the location that is most convenient for you.

Step 8: Proceed to the Next Step

Click on the “Next” button to proceed to the next step in the appointment booking process.

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Step 9: Select Date and Time

In this section, you will be able to choose the date and time for your visit to the PACI office. Specify whether you prefer a morning or evening appointment and select the available time slot accordingly.

Step 10: Review and Confirm

Before finalizing the appointment, review all the provided information for accuracy. If everything is correct, click on the “Next” button to proceed.

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Step 11: Save the Barcode

Upon completion, a unique barcode will be generated. Be sure to save this barcode on your phone or any other convenient device, as you will need it during your visit to PACI.


Congratulations! You have successfully completed the PACI online appointment booking process for your civil ID. By following this step-by-step guide, you can quickly secure your appointment within minutes, avoiding long waiting times and ensuring a smooth and efficient experience. Embrace the convenience of technology and make your PACI appointment online today!

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PACI Updates

PACI Civil ID Online Appointment Scheduling




PACI Civil ID Online Appointment Scheduling

PACI Civil ID Online Appointment Scheduling. The process of scheduling an online appointment for a Civil ID through the Public Authority for Civil Information (PACI) in Kuwait has been streamlined to ensure efficiency and convenience. This comprehensive guide will walk you through the steps to secure an appointment and provide insights into PACI’s various services.

Benefits of Scheduling a PACI Appointment for Civil ID

Scheduling a PACI appointment for a Civil ID offers numerous benefits. It eliminates long wait times, ensures timely service without unnecessary delays, and streamlines the entire process. Pre-scheduled appointments help manage your time effectively, ensuring you receive the necessary assistance promptly.

Step-by-Step Guide to Scheduling a PACI Appointment

Accessing the Meta Portal

To begin, visit the official Meta Kuwait portal.

Logging In

Enter your Civil ID and password, then click on the “log in” button to access your account.

Navigating to the Appointments Section

Once logged in, locate and click on the “Appointments” section, typically found on the dashboard or main menu of the Meta portal.

Selecting the Government Agency

Choose the Public Authority for Civil Information from the list of available government agencies. Then, select the specific service or department you require from the options provided.

Choosing the Service

Select the relevant service or department you need assistance with.

Setting Date and Time

Choose a suitable date and time for your appointment by following the prompts on the screen.

Reviewing and Confirming

Before finalizing your PACI appointment request, carefully review all the information provided. Verify the selected government agency, service or department, chosen date and time, and personal details to ensure accuracy.

Submitting Your Appointment Request

Once satisfied with the details, submit your appointment request through the Meta portal. This action completes the booking process, and your request will be forwarded to PACI for processing. Await confirmation and any further instructions via the Meta portal.

PACI Centers Locations

PACI has strategically located centers across Kuwait to ensure easy access to services. Here are the details:

Kaifan Civil ID Office

  • Monday to Thursday, Sunday: 8 AM–1 PM, 2–8 PM

Ahmadi Civil ID Office

  • Monday to Thursday, Sunday: 8 AM–1 PM, 3–7 PM

Jahra Civil ID Office

  • Monday to Thursday, Sunday: 8 AM–1 PM, 3–7 PM

PACI Headquarters South Surrah

  • Monday to Thursday, Sunday: 8 AM–1 PM, 3–7 PM

PACI Kiosk Locations

PACI kiosks are strategically positioned across Kuwait to offer easy access to various services. Some of the locations include:

  • Kuwait Finance House (KFH): ISHBILIYA, SHUWAIKH, ALSALAM
  • Boubyan Bank: QASR, SABAH ALSALEM
  • National Bank of Kuwait (NBK): NBK HO, RUMAITHIYA

PACI Help Center

For any inquiries or support regarding PACI services, you can reach out to their help center via:


PACI Civil ID Online Appointment Scheduling. Scheduling a PACI appointment for a Civil ID is a straightforward process that ensures you receive timely and efficient service. With the Meta portal, you can easily manage your appointments and access a range of services provided by PACI, from Civil ID renewal to obtaining a digital ID. Embrace the convenience of PACI’s e-services and streamline your interactions with government agencies.

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